The tide rolls in

After years of controversy and construction, a new form of transportation comes to Norfolk today. Light-rail trains have been making practice runs through town for two months, but The Tide begins start carrying actual passengers today. Passengers can ride anywhere along the 7.4-mile line for free this Friday, Saturday and Sunday. Beginning Monday, The Tide will start charging.

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Click a station to see more info.

EVMS | Fort Norfolk

Platform location
Corner of Brambleton and Colley
avenues

Bus routes
Five connecting bus routes

Daily passengers
230 (est.)

Park and ride
None

serves
Eastern Virginia Medical Center, Norfolk Public Health Dept., Sentara Norfolk General Hospital, Children’s Hospital of The King’s Daughters, American Red Cross, Harbor’s Edge, Fort Norfolk, Ghent

York Street | Freemason

Platform location
Corner of York and Yarmouth streets

Bus routes
Nearby

Daily passengers
110 (est.)

Park and ride
None

serves
Chrysler Museum, YMCA, Freemason Historic District, the Belmont at Freemason

Monticello

Platform location
Monticello Avenue between Charlotte and Freemason

Bus routes
Nearby

Daily passengers
300 (est.)

Park and ride
None

serves
Scope, Chrysler Hall, MacArthur Center, Federal Courthouse, Roper Center, Wells Theater, the NorVa, Tidewater Community College

MacArthur Square

Platform location
City Hall Avenue between Bank and Atlantic

Bus routes
Nearby

Daily passengers
520 (est.)

Park and ride
None

serves
MacArthur Center, MacArthur Memorial, Norfolk Main Library, Marriott Convention Center, Nauticus, Waterside, Town Point Park, Selden Arcade, Wells Theatre

Civic Plaza

Platform location
Norfolk City Hall plaza

Bus routes
5 connecting bus routes

Daily passengers
380 (est.)

Park and ride
None

serves
City Hall, City Jail, school administration, city courts

Harbor Park

Platform location
Park Avenue at east end of Harbor Park

Bus routes
No connecting bus routes

Daily passengers
380 (est.)

Park and ride
176 spaces

serves
Harbor Park

Norfolk State University

Platform location
Elevated platform above Brambleton Avenue

Bus routes
3 connecting bus routes

Daily passengers
150 (est.)

Park and ride
None

serves
Norfolk State University

Ballentine | Broad Creek

Platform location
Ballentine Boulevard at I-264 ramps

Bus routes
1 connecting bus route

Daily passengers
120 (est.)

Park and ride
105 spaces

serves
Norfolk State, Middletowne Arch, Stonebridge Crossing, Chester .eld Heights, Broad Creek Renaissance neighborhoods, Kroc recreation center (proposed)

Ingleside Road

Platform location
Corner of Ingleside Road and Mississippi Ave.

Bus routes
No connecting bus routes

Daily passengers
110 (est.)

Park and ride
None

serves
Ingleside neighborhood

Military Highway

Platform location
Curlew Drive west of Military Highway

Bus routes
3 connecting bus routes

Daily passengers
390 (est.)

Park and ride
232 spaces

serves
Military Circle shopping areas, FBI building, office park

Newtown Road

Platform location
Curlew Drive at Newtown and Kempsville roads

Bus routes
3 connecting bus routes

Daily passengers
230 (est.)

Park and ride
266 spaces

serves

Interstate Corporate Center, Sentara Leigh Hospital, Barry Robinson Center, Virginia Beach

tickets

Light rail and bus service share the same fare structure at $1.50 per trip. Day passes and multi-trip passes allow unlimited transfers.

  • A day pass is $3.50
  • A five-day pass is $16.50
  • A seven-day pass is $17
  • A monthly pass is $50

There are discounts for youths, seniors and the disabled. Children 38 inches tall or under ride for free.

Tickets can be purchased at vending machines on station platforms, on buses and at select retail outlets. Ticket vending machines present information in English and Spanish.

how it works

Similar to old-time trolleys, light-rail cars run on tracks and are powered by an overhead electrical source.

Because the tracks are not electrified, the cars can operate on city streets without being separated from other traffic.

Heavy-rail trains, or subways, are powered by a so-called “third rail,” a ground-level electrical source that can cause electrocution if touched by people or other vehicles.

Light-rail cars are operated by drivers who push a lever to speed up, slow down or stop. Steering, however, is guided by the rails.

riding the train

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tide bits ...

SERVICE
Light rail will operate from 6 a.m. to 11 p.m. weekdays and until midnight on Friday and Saturday. Sunday and holiday hours are 11 a.m. to 9 p.m. Trains will run one hour after the end of special events, such as a late Tides baseball game. During peak rush hours – from 6:30 a.m. to 9:30 a.m. and from 3:30 p.m. to 6:30 p.m. – trains will run every 10 minutes. At other times, they’ll run every 15 minutes, except after 10 p.m., when they’ll run every 30 minutes. Buses that serve light-rail stations will generally run until 11 p.m. as well.

STREET CROSSINGS
Nine crossings along the former Norfolk Southern Corp. right of way on the east end of the line have gates, lights and bells: Ballentine Blvd., Ingleside Road, Huntsman Drive, Corporate Blvd., Military Highway, West Industrial, East Industrial, Kidd Blvd. and Bristol Ave. There are no crossing gates at intersections in the downtown area; signs and signals alert motorists and pedestrians when a train is approaching.

SECURITY
Vehicles have closed-circuit security cameras. Station platforms have call boxes that connect to the Norfolk 911 call center. Off-duty uniformed police will patrol park-and-rides, stations and trains. Fare inspectors will conduct spot checks for tickets, a system known as "proof-of-payment" that'’s typical of light-rail operations. Citations will be issued to nonticketed passengers.


OPERATING COSTS
Annual light-rail operating costs for the first five years will be $14 million to $15 million, with fares covering 8 to 10 percent of the costs. Norfolk’s share will be about 45 percent, while federal and state operating assistance will cover the other 45 percent. For the first two years, regional transportation money will reduce the city share by about half. Feeder buses for light rail will cost about $4.25 million a year, of which the city must pay $2 million to $2.8 million.

trip time
A trip from the Eastern Virginia Medical Center station to the Newtown Road station takes about 25 minutes. Average trip times between stations are just over two minutes.

HOW MANY RIDERS
HRT estimates 2,900 average weekday trips on The Tide in its first year of operation. The projected ridership for 2030 is 7,130 trips daily. That estimate uses a more conservative model than in years past; local officials expect that number to be reached far sooner.

Q & A

How fast do the trains go?

Speeds reach 55 mph on stretches of the eastern end of the line. Downtown, the trains travel at 10 to 25 mph, with a short distance at 35 mph as they approach Colley Avenue.

How big are the cars?

Each car is 93.6 feet long, 8.7 feet wide, 12.7 feet tall and weighs 96,800 pounds.

How many cars are there?

Nine. Up to six are in use at one time. Two are always in the rail yard for scheduled maintenance and one is available as a backup.

How many passengers can a car carry?

A light-rail vehicle carries 68 seated passengers. The capacity, seated and standing, is 160 to 180.

Can I take a bike on a train?

Yes, each train has four interior bike racks.

Are the trains and stations handicapped accessible?

Yes. The entire light-rail system is handicapped accessible. Stations have ramped entrances. Trains are “low floor” so wheelchairs can roll from the platform onto the train.

There are Braille tablets at station entrances indicating station name and train direction. Audio station announcements are made on board the trains.

How long do trains stop at each station?

Trains dwell at stations for 20 seconds. Trains stop for longer periods at the end-of-the-line stations, anywhere from six minutes to 15 minutes, depending on the time of day.

What is prohibited on the train?

Eating, drinking, music (except with headphones) and animals (other than service animals) are prohibited.

Is there wireless on board?

Not yet. But HRT has plans to install wireless by the end of September.

Interactive by David M. Putney, Illustrations and map by Robert D. Voros, Text by Debbie Messina